Lambert Design Inc. (the “ Company ”, “ we ”, “ us ”, “ our ”) recognizes the importance of protecting your personal information. This policy explains how the Company collects, uses, retains and discloses your personal information.

This policy applies to users and customers of the Company's websites, applications and services and products but does not apply to its employees (current or prospective) and its suppliers.

The Company does not seek to collect personal information from individuals who are not located in Canada. However, if you believe that the Company is doing so, please let us know.

By providing your personal information to the Company after you have been informed of this policy, in accordance with applicable laws, you consent to the collection, use, retention and disclosure of your personal information in accordance with this policy. Your consent may also be implied in certain cases, depending on your reasonable expectations.

The Company reserves the right to update this Policy at any time and such changes will be effective as of the date indicated in the change. You are advised to check this Policy periodically for changes. The Company will consider that you have accepted changes to this Policy if you continue to provide personal information to the Company after the changes become effective.

Your personal information is collected by the Company on its own behalf.

Your personal information is collected directly from you when you provide it to the Company. In this context, we collect in particular the following personal information: name, first name, address, email address, telephone numbers, day and month of birthday, communications with the Company and financial information (payment card number, security code and expiration date).

The types of personal information that is collected by the Company depend on several factors and the context. The Company only collects personal information that it considers necessary for the conduct of its activities and for the achievement of the identified purposes.

The Company collects personal information, for example, when you decide to subscribe to a newsletter and/or SMS, when you communicate with the Company (online chat, contact form, etc.), when you register for the Company's rewards program, participate in a promotion or survey of the Company when you make a request to the Company or when you make a purchase from the Company. Online transactions are secured in accordance with the transmission standards of the Company's service provider, in order to allow the secure transmission and processing of transactions.

Your personal information is also collected and/or shared with third parties, such as digital marketing agencies and carriers, or as permitted by applicable laws. The Company may also collect personal information from its business partners or other third parties, provided that these third parties confirm that you have authorized them to share this information with the Company or that you expressly consent to it.

We also collect personal information automatically on the Company's websites and applications provided through analytics tools or digital markers. These analytics tools collect only a limited set of data, including the Internet Protocol (IP) address, the date and time of the visit, the pages visited, the domain used to access the website, the type and version of the browser or operating system you are using, and the website you have just accessed and which you will subsequently access. It is also possible that cookies may be used, as more fully described below.

We collect personal information for the following purposes:

• Provide requested services or information requested by you;
• Communicate with you in connection with the Company's activities, for internal quality assurance purposes or to manage the quality of the information provided;
• Detect and prevent fraud;
• For statistical and accounting purposes (in the latter case, personal information is aggregated and anonymized);
• To inform you of news, updates, information and special offers regarding the Company's services, in accordance with so-called anti-spam laws and with your express consent where required;
• If we have reasonable grounds to believe that it may be useful in the investigation of a violation of a federal, provincial or foreign law, or to ensure the protection or defense of a legal interest;
• Administer your account or services intended for you, including rewards programs, sweepstakes and contests;
• As required or permitted by applicable laws.

In addition to the above purposes, we will inform you of other purposes for which your personal information is collected at the time or before it is collected.

If we wish to use your personal information that has been collected for purposes not previously disclosed to you, then we will ask for your separate consent before using it, unless applicable laws allow us to do so without your consent.

The Company may use cookies . Cookies are small pieces of information that are sent to your computer or mobile device when you visit a website. Cookies are stored, either temporarily or permanently, on the hard drive of your computer or mobile device, leaving a record of your visit. When you visit a website, a cookie may be created and stored, which allows you to be “recognized” each time you visit the website.

Information collected through the use of cookies may include information such as your Internet Protocol (IP) address, date and time of your visit, the pages you visit, the domain you use to access the website, the type and version of your browser or operating system, and the website you just visited and the website you visit next.

Cookies can allow us to analyze your personal preferences, interests or behavior when you browse the Internet. They thus allow us to improve your online experience by recording your browsing preferences, to analyze the functioning of our websites, to carry out statistical analyses and to recommend content to you.

We use the following cookies in particular:

• _tracking_consent, remembers customer preferences, such as country or language, in order to personalize visits to our site;
• _session_id, unique sessional token, allows Shopify to store information about your session (referrer, landing page, etc);
• shopify_visit, no data held, Persistent for 30 minutes from last visit. Used
  by our website provider's internal statistics tracking system to record the number of visits;
• _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Calculates the number of visits to a store by a unique customer;
• cart, unique token, persistent for 2 weeks, stores information about your shopping cart;
• _secure_session_id, unique session identifier;
• storefront_digest, unique token, undefined If the store has a password, this is used to determine if the current visitor has access.
  

Many major websites use cookies. Most browsers are initially set up to accept cookies. If you wish, you can change your browser settings to notify you when you receive a cookie or to refuse to accept cookies altogether. Although you are not required to accept cookies, some features of a website may not function properly if you set your browser to refuse cookies. You can consult the following link for an overview of how to block or
delete cookies on most common browsers: https://www.allaboutcookies.org/fr/

You may refuse the collection of personal information about you. However, refusing such consent may limit our ability to provide you with services. We will not refuse to comply with a request for goods or services.
service from you if you refuse such consent unless the collection is necessary for such purposes. Your consent to our use of your personal information for secondary purposes is therefore not mandatory.

The rules are the same if you withdraw your consent.

The Company intends to comply with applicable laws regarding the privacy of minors and advertising aimed at them. The Company does not seek to collect personal information about minors under the age of 14 without the verified consent of the holders of parental authority or guardians. However, if you believe that the Company is doing so, please let us know. If the Company ever wishes to collect personal information about minors under the age of 14, it will then obtain consent directly from the holders of parental authority or guardians, in accordance with applicable laws.

We do not intend to make decisions based exclusively on automated processing of your personal information.

Only authorized Company personnel who need access to your personal information in the course of their duties have access to it, such as the Company's President and Founder, members of the marketing, accounting, sales and product development teams and the controller.

We will only share personal information about you with third parties in the following circumstances:

• You have authorized us to disclose the information to a third party for a specific purpose;
• Third parties act on behalf of the Company as agents or service providers (e.g. service providers
  IT companies, hosting providers or marketing solution providers), and the information is communicated to them only in this context, it being understood that these third parties must respect strict contractual terms which oblige them to maintain the confidentiality of all information, to use it only in this context and not to keep the information after the end of the contract;
• If a person is acting as your representative or if we reasonably believe that the person is acting under appropriate authority (e.g. guardian, parental authority holder, etc.) or if it is a
  person who holds a service of the Company jointly with you;
• To meet legal requirements;
• If we are required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by applicable law;
• If the Company ever sells its business or assets, in whole or in part, or merges, as required by such transaction, as well as in connection with due diligence.
• As required or permitted by applicable laws.

Our employees are informed by the Company of their obligation to maintain the confidentiality of personal information and we make them aware of the importance of protecting the confidentiality of personal information. Our employees may only use personal information in accordance with the terms of this policy.

We implement reasonable physical, administrative and technical security measures to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. The nature of the security measures varies depending on the sensitivity of the personal information collected, the amount, distribution and format of the personal information and the methods of storage. When destroying personal information, we take care to prevent unauthorized persons from gaining access to it.

Depending on the nature of the personal information, it may be stored at the Company's offices, in various computer systems of the Company or our service providers, or in the Company's or our service providers' storage facilities.

Your personal information may be communicated outside Quebec or Canada, for the purposes described above and as permitted by applicable laws, which may include collection, use, communication or retention.

The Company retains the personal information it collects for as long as necessary to fulfill the identified purposes, as long as it is reasonable to do so for customer service purposes, legal purposes or business purposes. The retention period depends on the identified purposes and the nature of the information.
At the end of this period, the information will be destroyed, deleted or anonymized.

The Company's websites or applications may contain links to third-party websites or applications (collectively and individually, " Third-Party Sites ") that may take you outside the Company's website or application. The Company provides these links as a convenience. The Third-Party Sites are not under the control of the Company, and the Company therefore has no control over the privacy and confidentiality practices of the Third-Party Sites. Accordingly, any personal information that is transmitted through the Third-Party Sites is subject to the privacy policy of those Third-Party Sites. It is your responsibility to review them to ensure the protection of your personal information.

The Company may use third party social media sites (e.g., Facebook and Instagram). Social media accounts are public and are not operated by the Company. If you decide to interact with the Company through these third party social media sites, you should first review their privacy policies.

Personal information that is provided to the Company through social media accounts is collected in order to capture conversations (e.g. questions and answers, comments, “likes”, shared tweets) between you and the Company. It may be used to respond to requests, conduct statistical evaluations and reporting purposes and for all other purposes indicated in this policy.

You have the following rights, all within the limits and in accordance with the terms of applicable laws: a) consult your personal information, b) rectify your personal information, c) withdraw your consent at any time (withdrawal of consent binds us with respect to the use of personal information based on the consent in question, but will not affect the use based on your consent before its withdrawal), d) request the deletion of your personal information.

You may exercise the above rights at any time by contacting the person responsible for the protection of personal information at the Company (see below).

The request must contain sufficient information for us to be able to process it. We undertake to respond to requests within a reasonable time and, to the extent possible, within thirty (30) days, as provided for in applicable laws. However, we will first have to verify the identity of the person making the request.

The Company will ensure that your personal information is as accurate, complete and up-to-date as possible for the purposes for which it is used. It is, however, your responsibility to ensure that you update your personal information, such as your contact details, with the Company.

You may lodge a complaint with the Company's Privacy Officer (see below) if you believe that the Company is not complying with its privacy obligations.
confidential. The Company will acknowledge receipt of your complaint, may contact you for clarification, will investigate the complaint confidentially, and will inform you of the findings of the investigation. If your complaint is justified, the Company will take appropriate measures to correct the situation. If you are not satisfied with this internal review of your complaint, you may contact the organizations that have jurisdiction over the protection of personal information: Office of the Privacy Commissioner of Canada (federal), Commission d'accès à l'information du Québec, Office of the Information and Privacy Commissioner for British Columbia or Office of the Information and Privacy Commissioner of Alberta.

The person with the highest authority at the Company, the President and Founder, has the role of responsible for the protection of personal information, whose contact details are as follows: info@designlambert.com (514) 823-3293.

You may contact the Company's Privacy Officer to exercise your rights, to ask questions about our personal information practices, or to make a privacy-related complaint.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@designlambert.com or by mail at:

Lambert
5085 Saint-Denis Street,
H2J 2L9 Montreal, CANADA.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your order. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please see Shopify's Terms of Service here or Privacy Policy here.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics
Our store uses Google Analytics to help us learn about who visits our website and what pages they view.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


COOKIES
Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to opt-out of them or not.

_session_id, unique sessional token, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Calculates the number of visits to a store by a unique customer.

cart, unique token, persistent for 2 weeks, Stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique token, undefined If the store has a password, this is used to determine if the current visitor has access.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT DETAILS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@designlambert.com or by mail at:
Lambert
5085 Saint-Denis Street,
H2J 2L9 Montreal, CANADA.

By accepting Lambert Design Inc.'s privacy policy, you agree that Lambert Design Inc. may contact you as part of a recruitment process via your email address or telephone number provided on your resume.
As soon as you submit your application, we collect personal information such as your first name, last name, email address, telephone number and any other information relevant to the recruitment process. We are committed to using your personal information only as part of the process and, above all, in a manner that complies with the legislation. At any time, you can request the withdrawal of your application and the deletion of your personal information retained by Lambert Design Inc.

The company reserves the right to contact candidates within a maximum of two years following the date of submission of their application if new positions corresponding to their profile arise. After this period, your application as well as your personal information are permanently deleted from our software. Candidates must reapply if they wish to be considered for new opportunities after the mentioned period.