Shipping Policy

Free Shipping!

 

To thank you for your entrust, Lambert offers free shipping throughout Quebec on all your vegan bag. The shipping delivery is between 3 to 10 days.

If you would like to receive your bags faster, you can pay for express delivery and send us an email so we will make sure that your order will be shipped in priority! 

Once the order has been shipped, you will receive a tracking number to see the progress of your Lambert bag delivery to your chosen destination.

You will receive your bag in a reusable protective bag. We strongly advise you to use this covering to keep you your Lambert bag safe.

 

A Guaranteed Happiness Policy!

 

If, for whatever reason, you aren’t completely satisfied with your Lambert bag, we will give you a refund or an exchange in the next 30 days.

How can you return your Lambert backpack? It's simple!

If you wish to return or exchange your vegan leather backpack purchased at regular price, you must first contact us at lambertdesigninc@gmail.com  within 30 days following delivery. You will then have to choose between 2 options:

1- Stop by our Pop-Up sho in Montreal

2- Pay to ship your bag

We will not send you a pre-paid sticker and we are not responsible for lost. Note that for obvious reasons, our return and exchange policy requires that the bag not have been worn or altered.

We thank you for returning your vegan bag in its original shipping packaging and protective bag.

We will not accept return ou exchange for bags that are purchased in other boutiques.

Price policy

We are welling to adjust the price of a bag that as been purchased on our online boutique within 48 hours. You can send us and email, it is that simple.

Gift card

Gift card that has been purchased on our online store can only be exchange for bags on www.designlambert.com

Warranty

We offer a 6 months warranty on every Lambert's bag. We also offer a repair service for stripes and zippers. Our bags has been tested for a weight of 5 pounds. You have to pay to send the bags, but, we will return it to you repaired for free.